InsightEngine

Privacy Policy

Last updated: February 18, 2026

Introduction

InsightEngine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

  • Account information (name, email address, phone number)
  • Business information (company name, service area, pricing data)
  • Customer and job data you enter into the platform
  • Payment information (processed securely through Stripe)
  • Communications with our support team

Information Collected Automatically

  • Usage data (features used, time spent, actions taken)
  • Device information (browser type, operating system, IP address)
  • Log data (access times, error logs, performance data)

How We Use Your Information

We use your information to:

  • Provide and maintain the InsightEngine service
  • Process your transactions and send billing statements
  • Send you updates, technical notices, and support messages
  • Respond to your comments, questions, and requests
  • Analyze usage patterns to improve our service
  • Detect and prevent fraud and security issues

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers: Companies that help us operate our service (hosting, payment processing, customer support)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Your pricing data is yours and remains confidential. We may use anonymized, aggregated data for market insights, but individual pricing is never shared.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Object to or restrict certain processing of your data
  • Export your data in a portable format

To exercise these rights, contact us at (254) 780-6971.

Cookies and Tracking

We use cookies and similar technologies to operate our service and analyze usage. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your data within 90 days, except where we must retain it for legal compliance.

Children's Privacy

InsightEngine is not intended for users under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the service. Continued use after changes constitutes acceptance.

Contact Us

Questions about this Privacy Policy? Contact us: